What size options are available for the LED string lights?
The standard dimensions for our primary LED string light models are L: 3M*3M. If you have specific dimensions or sizing requirements, please let us know so we can assist.
Is this product safe for outdoor use in rainy conditions?
Yes, our LED string lights carry an IP65 waterproof rating, making them ideal for both indoor and outdoor installations, including heavy exposure to rainy environments.
What certifications do your decorative lights carry?
Our lights comply with major global safety standards and come certified with CE and RoHS marks, ensuring both high quality and environmental safety.
What is the expected delivery timeframe after confirmation of payment?
Our standard delivery timeline is within 7 to 12 working days following receipt of payment, depending on destination logistics.
What is your warranty policy, and how do you handle after-sales issues?
We offer a comprehensive 2-year warranty for non-human damaged products. To help minimize downtime, we include 3% spare parts with the shipment and provide 24/7 technical support from our online technicians.